Metro Mantra Privacy Policy

Effective Date: [31/01/2025]
Last Updated: [31/01/2025]

Welcome to Metro Mantra! We are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website metromantra.com and use our services. By using our website, you agree to the practices described in this Privacy Policy. If you have questions or concerns, please contact us at info@metromantra.com.

1. Information We Collect

When you visit our website or make a purchase, we collect the following types of information:

Personal Information:

• Name
• Contact information, including email address and phone number
• Shipping and billing addresses
• Payment information (processed securely by our payment processors)

Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website
• Referral source (such as a search engine or social media)

2. How We Use Your Information

We use your information to provide, operate, and improve our services, including:

• Processing orders and delivering products
• Managing and enhancing your customer experience
• Sending order confirmations, updates, and promotional offers (if you opt-in)
• Improving our website and services based on your feedback and interactions
• Protecting against fraud, abuse, or unauthorized access

3. Sharing of Your Information

We respect your privacy and do not sell or share your personal information with third parties except in the following cases:

Service Providers:
We may share information with trusted third-party vendors (such as payment processors, shipping companies, and email service providers) to fulfill your orders and communicate with you.

Legal Requirements:
We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Metro Mantra, our customers, or others.

4. Security of Your Information

We implement reasonable security measures to protect your personal information. However, please note that no online platform is entirely secure, and we cannot guarantee the absolute security of your information. Always use caution when submitting personal information online.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device to collect standard internet log information and visitor behavior information. This data helps us analyze website traffic, customize your experience, and provide relevant ads.

You can control cookies through your browser settings, but disabling cookies may impact your experience on our site.

6. Your Rights and Choices

You have the right to:

• Access and update your information: Contact us to access, correct, or update any of your personal information.
• Opt-out of marketing communications: You can unsubscribe from our emails by clicking the “unsubscribe” link in any marketing email or by contacting us at info@metromantra.com.
• Request deletion of your data: You may request deletion of your personal information, subject to certain legal and contractual restrictions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any information to them.

8. Children’s Privacy

Metro Mantra does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it. Please contact us if you believe we have collected information from a child.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Metro Mantra
Email: info@metromantra.com
Website: metromantra.com

Please Note: This privacy policy is for informational purposes only and does not constitute legal advice. Consider consulting a legal professional to ensure compliance with applicable data protection laws and regulations specific to your location and operations.