Metro Mantra Terms & Conditions

Effective Date: [31/01/2025]
Last Updated: [31/01/2025]

Welcome to Metro Mantra! By using our website (metromantra.com) and purchasing our products, you agree to abide by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, you should not use our website.

1. Use of Website

• You must be at least 18 years old or have parental consent to use our website and make purchases.
• You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information & Pricing

• We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.
• Prices are subject to change without notice. The final price is confirmed at checkout.
• Metro Mantra reserves the right to modify or discontinue products at any time without prior notice.

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.
• We accept payments through secure third-party payment processors. Metro Mantra does not store or process payment details directly.
• We reserve the right to refuse or cancel orders for any reason, including suspicion of fraud or unauthorized transactions.

4. Shipping & Delivery

• We strive to process and ship orders promptly. However, delivery times may vary due to external factors beyond our control.
• Shipping costs and estimated delivery times are provided at checkout.
• We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

• If you are not satisfied with your purchase, you may return the item within [7/14] days of delivery, provided it is unused and in its original packaging.
• Refunds will be processed after inspection of the returned item. Shipping charges are non-refundable.
• Some products, such as digital downloads or personalized items, may not be eligible for returns.
• To initiate a return, please contact us at info@metromantra.com.

6. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Metro Mantra and protected by copyright laws.
• You may not use, reproduce, or distribute our content without prior written permission.

7. User Conduct

• You agree not to engage in activities that may disrupt or harm the website, including hacking, transmitting malware, or violating the security of our platform.
• We reserve the right to suspend or terminate access if a user is found to be in violation of these terms.

8. Third-Party Links

• Our website may contain links to third-party websites for reference. Metro Mantra is not responsible for the content or practices of these websites.
• Visiting third-party sites is at your own risk, and you should review their respective terms and policies.

9. Limitation of Liability

• Metro Mantra is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
• We do not guarantee that our website will be error-free, uninterrupted, or free from security threats.

10. Changes to Terms & Conditions

• We reserve the right to update these terms at any time without prior notice. Changes will be effective upon posting on this page.
• Your continued use of our website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Metro Mantra
Email: info@metromantra.com
Website: metromantra.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.